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One of the most operationally complex tasks for most of the organization is to efficiently manage a team of service technicians, as it involves many variables. Until recently human labor had to log, monitored, and controlled taking the right amount of time and energy. Apart from this they also had to accurately keep track of … Continue reading “Boost Your Sales and Enhanced Customer Interaction by Adapting CRM Solutions”

With the recent release of Microsoft Dynamics 365, user experience, customer and organizational insights, sales and marketing, have been incorporated into a highly extensible platform. The version 9 of Microsoft’s Dynamics 365 Customer engagement release which was formerly known Dynamics CRM has been released with great enhancements. Some of these new capabilities include a new … Continue reading “Tech News: The New CRM Release of Microsoft Dynamics 365 Has Tremendous Offerings”

The importance of CRM for businesses cannot be undermined. Almost every enterprise from different sectors employs CRM solutions for customer acquisition and retention. As the World is steadily taking the Mobile route for every task, Mobile CRM Solutions have become indispensable for businesses. Mobile CRM is a CRM tool for smartphones and tablets. It allows … Continue reading “Mobile CRM: Why Your Business Needs A Mobile CRM Strategy”

During the last few years, many companies have increased their sales significantly by using CRM solutions. Both small and large businesses are making the same, but it is not that businesses love the CRM solutions. Instead, every reliable and robust CRM has some ten top features that make it a gorgeous of the business fraternity. … Continue reading “10 CRM Features That Are Desired By Every Business”

In today’s competitive world, customer interaction is essential to achieve success in business. You should spend sufficient time in contacting your customer personally and following them up by taking interest in every potential lead. This is possible only through commitment, dedication, and performance-driven CRM software. Customer Relationship Management software abbreviated as CRM is designed to … Continue reading “Top 3 CRM Software with Exclusive Features For Your Business”

The elevation in the integration of CRM in back-office system & knowing the fact that the portal could determine the control of both the technology stack and user experience, a fast-paced war is been brewing under the radar between varied CRMs. Two of the most popular ones among them is Microsoft Dynamics CRM and Salesforce. … Continue reading “CRM Wars Microsoft Dynamic CRM vs Salesforce”

From over a decade, companies has been leveraging the benefits of CRM – The Customer Relationship Management software, to have a 360-degree view of customer interactions & experience, enabling businesses to acquire/retain valuable customers. Know what CRM is, products & reasons for its popularity in Sales

When it comes to information technology, “Microsoft” is the very first word that gleam in all our minds. Today, more than 95% of the enterprise workforce has been using Microsoft as its robust offerings to increase business productivity, collaboration, communication & customer services. Microsoft has helped many small, medium & large enterprises reach their full … Continue reading “Microsoft- Dominating the million hearts of IT honchos with its unbeatable services”