Project snapshot
| Field | Details |
|---|---|
| Project title | Power Platform Modernization for Healthcare Data Intelligence |
| Industry/Sector | Healthcare & IT Services |
| Region | USA |
| Engagement Model | Fixed Project Delivery |
| Duration | 2 Years (Phased Implementation + Enhancements) |
| Project Scale | 12 Departments, 180+ End Users, 3 Business Units |
Client & Project Brief
Client Overview:
A leading US-based Healthcare & IT Solutions Provider offering clinical workflow software, medical billing systems, and care coordination services across hospitals and physician networks. The client’s internal reporting relied heavily on spreadsheet-based workflows maintained across finance, operations, claims, compliance, and care teams.
Project Objective:
To eliminate spreadsheet dependency and create a unified, automated, secure, and real-time analytics ecosystem using Microsoft Power Platform (Power BI, Power Apps, Power Automate) — enabling leadership to make data-driven decisions without manual consolidation or departmental silos.
Challenges
- 60+ Excel files circulating across teams with no version control
- Manual data merging effort of 18–22 hours per weekly reporting cycle
- No single source of truth or role-based dashboard access
- Error-prone reports resulting in 7–10 day delays in monthly executive review
- Lack of automation for recurring workflows (claims status, vendor payouts, cost center variance, etc.)
- Security gaps due to file sharing via email, Teams, and local drives
- No audit trails or governed data model for compliance reporting (HIPAA, SOC2)
Solution Delivered
- Built enterprise-grade Power BI dashboards for Leadership, Finance, Operations & Care Teams
- Designed governed data models with row-level role-based access for compliance
- Automated 32 recurring workflows using Power Automate, replacing manual email & Excel cycles
- Implemented Power Apps for data capture (care visits, claim exceptions, incident logs)
- Integrated Power Platform with Azure AD, D365, SQL DB, and internal APIs
- Created centralized Data Lake + scheduled refresh pipelines for near real-time analytics
- Delivered self-service reporting workspace with reusable datasets, templates & governance
- Provided user training + Center of Excellence (CoE) guidelines for long-term adoption
Our Approach
| Phase | Description |
|---|---|
| Discovery & Data Audit | Assessed 180+ spreadsheets and mapped to business KPIs and ownership |
| Data Architecture Blueprint | Designed unified schema, security model, and change governance workflow |
| Dashboard & App Prototyping | Built first 3 department pilots (Finance, Claims, Operations) |
| Automation & Integration Layer | Connected Power Platform with SQL, Azure AD, D365, APIs |
| Rollout & UAT | Released 12 dashboards, 5 apps, and 32 automated flows in batches |
| Training & Adoption | Conducted 9 enablement workshops + created internal playbook |
| Optimization & Support | Implemented monitoring dashboards + enhancement sprints |
Technology Stack
| Category | Tools & Platforms |
|---|---|
| BI & Analytics | Microsoft Power BI (Pro + Premium Capacity) |
| Process Automation | Power Automate Cloud Flows & RPA Bots |
| Apps | Power Apps (Canvas + Model Driven) |
| Data Layer | Azure SQL, Azure Data Lake Gen2 |
| Security & Governance | Azure AD, Row-Level Security (RLS), MFA, DLP Policies |
| Integrations | Dynamics 365, SharePoint Online, Custom API, Flat File Connectors |
| DevOps & Release |
Azure DevOps Pipelines, Git Source Control |
| Compliance |
HIPAA, SOC2, PHI Masking, Audit Logging |
Key Results & Metrics
| Metric | Before | After | Impact |
|---|---|---|---|
| Weekly Reporting Time | 22+ hours | 3.5 hours | 84% Faster Delivery |
| Manual Data Touch Points | 120+ steps | 18 steps | 85% Automation |
| Executive Visibility | Static Excel files | Real-time dashboards | 100% Live Access |
| Data Accuracy | ~87% | 99.9% validated | Error-Free Data |
| Stakeholder Adoption | 4 reporting users | 180+ active users | 45× Scale |
| Compliance Effort |
Manual logs | Automated audit trails | 100% Traceability |
Client Testimonial
“Rigel Networks helped us eliminate years of spreadsheet-based reporting pain. Today our leadership operates on real-time data instead of waiting for manual reports. Their execution discipline and Power Platform expertise were outstanding.”
— VP, Data & Technology, US Healthcare IT Provider
Engagement Highlights
- Engagement Type: End-to-end Power Platform Modernization
- Team Composition: 1 Solution Architect, 2 Power BI Leads, 2 Power Apps/Automate Engineers, 1 Data Engineer, 1 QA, 1 PM
- Compliance Focus: HIPAA, SOC2, Access Control, Encryption, Data Masking
- Delivery Model: Offshore Delivery, Bi-weekly US Governance Calls
- Training Provided: 9 Workshops, 3 Playbooks, 1 Governance CoE Setup
Empowering Data Where Health Meets Innovation.
Email: presales@rigelnetworks.com
Website: www.rigelnetworks.com
Locations: US | India
