Project snapshot
| Role | Key Capabilities |
|---|---|
| Project title | SharePoint Online Migration & Digital Workplace Modernization |
| Industry/Sector | Manufacturing & Industrial Engineering |
| Region | Gulf Countries (UAE & KSA) |
| Engagement Model | Fixed-Scope Project + Offshore Managed Services |
| Duration | 6 Months (with ongoing L2/L3 Support) |
| Project Scale | 800+ Users |
Client & Project Brief
Client Overview:
A regional manufacturing leader operating multiple factories and distribution hubs across the Gulf, employing over 1,000 staff. The company relied on legacy file servers and manual coordination for document control, project tracking, and production reporting.
Project Objective:
To migrate all internal documentation and collaboration processes to Microsoft 365, implement an intranet portal using SharePoint Online, and establish Azure-based identity and access control — creating a unified, secure, and mobile digital workplace.
Challenges
- Dispersed file systems and inconsistent version control across departments
- Manual approval and tracking processes causing operational delays
- Limited data security and audit visibility on shared drives
- No centralized communication or knowledge repository
- Difficulty maintaining uptime on aging on-premise infrastructure
Solution Delivered
- Deployed Microsoft 365 and SharePoint Online for document management and collaboration
- Configured Azure AD with Multi-Factor Authentication for secure single sign-on
- Automated approval and purchase workflows using Power Automate
- Integrated Power BI dashboards for production, maintenance, and logistics KPIs
- Migrated 12 TB of files using ShareGate tool with full metadata retention
- Delivered Teams integration for cross-plant coordination and announcements
- Set up 24×7 offshore managed support for maintenance, access control, and enhancement requests
Role-Based Access & Interfaces
| Role | Key Capabilities |
|---|---|
| Patient | Book sessions, upload symptoms/reports, attend consults, view AVS |
| Doctor | Review intake forms, consult, prescribe, document, follow up |
| Specialist | Join as secondary advisor during consult or view asynchronously |
| Admin/Reception | Manage schedules, route triage requests, handle reminders |
| Compliance Officer | Track usage, review audit logs, manage access control |
Comparison with Market Alternatives
| Tool / Method Used Previously | Limitations | Rigel Networks Telemedicine System |
|---|---|---|
| Zoom / Google Meet | No clinical data support or compliance tracking | Built-in AV summaries, prescription, and audit logs |
| Patient Portals with Video Add-on | Poor video UX, no real-time triage or scheduling logic | Integrated flow from symptom to session to summary |
| RPM Apps + Manual Consults | Disconnected platforms and login fatigue | Unified dashboard: vitals + video + visit notes |
| Rural Health Van Consults | Infrastructure-heavy, limited scalability | Scalable on any device with browser and webcam |
Before vs After Snapshot
| Metric | Before (Market Tools) | After (Rigel Solution) |
|---|---|---|
| Session prep time | 10–15 mins (manual intake) | 2 mins via triage bot |
| Follow-up scheduling | Missed often | Auto-triggered in AVS |
| Device compatibility | App installs, device limits | Works on any browser + mobile |
| Remote patient engagement | ~30–40% drop-off | 85%+ session completion rate |
| RPM data in consults | Uploaded later manually | Viewed live during consultation |
Analytics & Reporting Dashboards
- Daily consult volumes segmented by specialty
- Drop-off and no-show tracking with auto-reengagement insights
- Patient feedback by session, channel, and region
- Device usage and technical error trends
- RPM compliance charts with escalation flags
Real Impact: Industry Examples
- Rural Health Project, Maharashtra: Deployed in 42 PHCs, reduced hospital referrals by 33%
- Urban Neurocare Center: Used for stroke rehab monitoring; improved continuity with 98% patient retention
- Multi-State Hospital Chain: Reduced average wait time by 22 minutes per patient with triage bot + multi-channel
Why Choose This Solution?
- Built for healthcare workflows—not retrofitted from corporate video tools
- Modular + scalable— works for solo practices, multispecialty hospitals, and public health programs
- No app downloads— zero friction for patients or providers
- Supports real-world clinical delivery— chronic care, tele-ICU, mental health, triage, and more
- Data-secure, globally compliant— HIPAA, HL7, FHIR, GDPR ready
Bring Care to Where It’s Needed Most
Email: presales@rigelnetworks.com
Website: www.rigelnetworks.com
Locations: US | India
