Odoo ERP Implementation for an Australian Retail Chain

Introduction

Project snapshot

 

Role Key Capabilities
Project title Odoo ERP Deployment for Centralized Inventory & POS Modernization
Industry/Sector Retail / Consumer Goods
Region Australia
Engagement Model End-to-End Implementation + Managed ERP Support
Duration 7 Months + 12-Month Support Retainer
Project Scale 15 Stores

 


 

Client & Project Brief

 

Client Overview:

A mid-sized Australian retail chain with multiple outlets and warehouses operating on legacy desktop billing and isolated stock management systems. Manual reconciliations led to stock discrepancies, data duplication, and operational delays.

Project Objective:

To design and deploy an Odoo ERP system unifying all retail stores, warehouses, and point-of-sale systems — delivering real-time inventory visibility, automated replenishment, and integrated accounting across the organization.

 


 

Challenges

 

  • Fragmented sales and stock data across standalone systems
  • No real-time inventory tracking; frequent out-of-stock or overstock situations
  • Manual purchase orders and delayed vendor payments
  • Inconsistent pricing rules across retail locations
  • Lack of integration between POS, warehouse, and accounting modules

 

Solution Delivered

 

  • Deployed Odoo v16 Enterprise covering Inventory, Sales, Purchase, Accounting, and POS modules
  • Configured multi-warehouse hierarchy with real-time synchronization using barcode scanners and IoT devices
  • Automated reorder rules based on historical sales and lead-time forecasts
  • Integrated POS terminals at all retail outlets with centralized Odoo backend
  • Implemented multi-currency accounting for imports and vendor payments
  • Connected Power BI dashboards to Odoo database for real-time analytics
  • Hosted Odoo on Azure Cloud (Australia East) with daily backups and 99.9 % uptime SLA

 

Our Approach

 

Phase Description
Business Process Study Mapped existing workflows across stores and supply chain
 System Design & Configuration Designed modular Odoo architecture with security and access control layers
Data Migration Migrated legacy invoices, customers, suppliers, and SKUs using Odoo Import Framework
Customization & Integration Built POS–Inventory–Accounting connectors and vendor auto-replenishment module
UAT & Training Conducted multi-store user training and pilot runs
Deployment & Support Go-live with remote monitoring and monthly patch upgrades

 


 

Technology Stack

 

Category Tools & Platforms
ERP Platform Odoo v16 Enterprise
Modules Inventory, Purchase, Sales, Accounting, POS, Barcode, CRM
Database & Hosting PostgreSQL, Azure VM (Ubuntu 22.04)
Integrations Power BI, Email SMTP, Payment Gateway (Stripe AU)
Automation Odoo Scheduler, REST API Connectors
Security SSL, Azure AD SSO, Role-Based Access Control

 


 

 Key Results & Metrics

 

Metric Before After Impact
Stock Accuracy 68 % 98 % Near-Perfect Visibility
Purchase Order Cycle 5 Days 1 Day 80 % Faster
Billing Errors 3% < 0.3 % 90 % Reduction
Reporting Lag Weekly Real-Time Continuous Insights
Cashflow Closure 12 Days 4 Days 66 % Faster Reconciliation

 


 

 Client Testimonial

 

“Rigel Networks digitized our entire retail backbone. With Odoo, every sale, stock move, and payment is visible instantly — our store managers finally operate with confidence.”
Operations Director, Australian Retail Chain


 

 Engagement Highlights

 

  • Engagement Type: ERP Implementation + Continuous Support
  • Team Size: 6 (1 ERP Architect, 2 Odoo Developers, 1 Data Engineer, 1 QA, 1 PM)
  • Delivery Model: Offshore Delivery with Weekly Store Review Calls
  • Compliance: ATO-aligned Accounting | Australian Privacy Principles (APP)
  • Performance Benchmark: < 1 s POS transaction sync latency

 

Empowering Retail Growth Through Smart ERP Solutions

Email: presales@rigelnetworks.com
Locations: US | India

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