Access to healthcare shouldn’t depend on a ZIP code or a commute. Yet, millions still face long waits, travel burdens, and limited specialist access—especially in underserved or rural regions. Even when telehealth is technically available, many platforms are fragmented, unintuitive, and disconnected from core clinical systems.
Rigel Networks’ Telemedicine Solution is designed from the ground up—not to simply replicate in-person visits, but to elevate them. It empowers care providers to offer frictionless remote consultations, virtual follow-ups, and continuous remote monitoring—all within a HIPAA-compliant, fully integrated system.
Key Use Cases & Capabilities
- Virtual Waiting Room + Session Launcher
Patients are auto-notified and queued into branded video sessions
→ Removes the stress of links, plugins, or missed calls - Clinical Notes During Live Consults
Doctors can take structured notes mid-session with SOAP templates
→ Increases speed and reduces post-visit workload - Symptom-Based Triage Bot
Patients are guided through custom question trees before the consult
→ Enables better case prioritization and consult prep - Integrated Remote Monitoring Dashboard
Capture vitals from connected devices: BP, glucose, pulse, SPO2
→ Enhances chronic care, post-op follow-ups, and tele-ICU models - On-Screen E-Prescriptions with Drug DB
Built-in drug list, interaction alerts, and e-signature support
→ Fast, safe, and trackable prescription delivery - Multi-Specialty Calendar + Cross-Consult Logic
Filter, sort, and schedule consults across departments, languages, or regions
→ Streamlines admin for hospitals with high patient volumes - After-Visit Summary (AVS) Generator
Customizable discharge notes, care instructions, and next steps
→ Improves patient recall and compliance
Role-Based Access & Interfaces
| Role | Key Capabilities |
|---|---|
| Patient | Book sessions, upload symptoms/reports, attend consults, view AVS |
| Doctor | Review intake forms, consult, prescribe, document, follow up |
| Specialist | Join as secondary advisor during consult or view asynchronously |
| Admin/Reception | Manage schedules, route triage requests, handle reminders |
| Compliance Officer | Track usage, review audit logs, manage access control |
Comparison with Market Alternatives
| Tool / Method Used Previously | Limitations | Rigel Networks Telemedicine System |
|---|---|---|
| Zoom / Google Meet | No clinical data support or compliance tracking | Built-in AV summaries, prescription, and audit logs |
| Patient Portals with Video Add-on | Poor video UX, no real-time triage or scheduling logic | Integrated flow from symptom to session to summary |
| RPM Apps + Manual Consults | Disconnected platforms and login fatigue | Unified dashboard: vitals + video + visit notes |
| Rural Health Van Consults | Infrastructure-heavy, limited scalability | Scalable on any device with browser and webcam |
Before vs After Snapshot
| Metric | Before (Market Tools) | After (Rigel Solution) |
|---|---|---|
| Session prep time | 10–15 mins (manual intake) | 2 mins via triage bot |
| Follow-up scheduling | Missed often | Auto-triggered in AVS |
| Device compatibility | App installs, device limits | Works on any browser + mobile |
| Remote patient engagement | ~30–40% drop-off | 85%+ session completion rate |
| RPM data in consults | Uploaded later manually | Viewed live during consultation |
Analytics & Reporting Dashboards
- Daily consult volumes segmented by specialty
- Drop-off and no-show tracking with auto-reengagement insights
- Patient feedback by session, channel, and region
- Device usage and technical error trends
- RPM compliance charts with escalation flags
Real Impact: Industry Examples
- Rural Health Project, Maharashtra: Deployed in 42 PHCs, reduced hospital referrals by 33%
- Urban Neurocare Center: Used for stroke rehab monitoring; improved continuity with 98% patient retention
- Multi-State Hospital Chain: Reduced average wait time by 22 minutes per patient with triage bot + multi-channel
Why Choose This Solution?
- Built for healthcare workflows—not retrofitted from corporate video tools
- Modular + scalable— works for solo practices, multispecialty hospitals, and public health programs
- No app downloads— zero friction for patients or providers
- Supports real-world clinical delivery— chronic care, tele-ICU, mental health, triage, and more
- Data-secure, globally compliant— HIPAA, HL7, FHIR, GDPR ready
Bring Care to Where It’s Needed Most
Email: presales@rigelnetworks.com
Locations: US | India
