Digital Workplace Transformation for a Gulf Manufacturing Group

Introduction

Project snapshot

 

Role Key Capabilities
Project title SharePoint Online Migration & Digital Workplace Modernization
Industry/Sector Manufacturing & Industrial Engineering
Region Gulf Countries (UAE & KSA)
Engagement Model Fixed-Scope Project + Offshore Managed Services
Duration 6 Months (with ongoing L2/L3 Support)
Project Scale 800+ Users

 


 

Client & Project Brief

 

Client Overview:
A regional manufacturing leader operating multiple factories and distribution hubs across the Gulf, employing over 1,000 staff. The company relied on legacy file servers and manual coordination for document control, project tracking, and production reporting.

Project Objective:
To migrate all internal documentation and collaboration processes to Microsoft 365, implement an intranet portal using SharePoint Online, and establish Azure-based identity and access control — creating a unified, secure, and mobile digital workplace.


 

Challenges

 

  • Dispersed file systems and inconsistent version control across departments
  • Manual approval and tracking processes causing operational delays
  • Limited data security and audit visibility on shared drives
  • No centralized communication or knowledge repository
  • Difficulty maintaining uptime on aging on-premise infrastructure

 

Solution Delivered

 

  • Deployed Microsoft 365 and SharePoint Online for document management and collaboration
  • Configured Azure AD with Multi-Factor Authentication for secure single sign-on
  • Automated approval and purchase workflows using Power Automate
  • Integrated Power BI dashboards for production, maintenance, and logistics KPIs
  • Migrated 12 TB of files using ShareGate tool with full metadata retention
  • Delivered Teams integration for cross-plant coordination and announcements
  • Set up 24×7 offshore managed support for maintenance, access control, and enhancement requests

 

Our Approach

 

Phase Description
Discovery & Assessment Audited existing infrastructure, file structures, and permissions; defined migration roadmap
Architecture & Design Designed SharePoint information architecture and Azure AD tenant hierarchy
Migration & Development Executed phased data migration with parallel testing; built Power Automate flows and BI dashboards
UAT & Go-Live Conducted user acceptance testing with department heads; rolled out intranet portal organization-wide
Training & Support Trained 150+ key users and provided continuous support with offshore L2/L3 engineers

 


 

Technology Stack

 

Category Tools & Platforms
Microsoft Ecosystem Microsoft 365, SharePoint Online, Teams, Power Automate, Power BI, Azure AD
Backend & Database .NET Core, C#, SQL Server, Azure SQL
Migration Tools ShareGate Desktop, PowerShell Automation
Security & Governance Azure AD MFA, Conditional Access, Compliance Center Policies
Reporting Power BI with real-time refresh from SQL/Azure data lakes

 


 

 Key Results & Metrics

 

Metric Before After Impact
Document Retrieval Time 10 mins 45 sec 90% faster collaboration
Approval Cycle 2–3 days < 6 hrs 80% faster decision-making
Infra Maintenance Cost 100% baseline –35% Through Azure migration
Data Security Incidents 4 per quarter 0 100% compliance achieved
Productivity Gain +38% Via centralized portal & automation

 


 

 Client Testimonial

 

“Rigel Networks modernized our entire workplace within months. The new SharePoint portal and Power Platform solutions made collaboration seamless and reduced our dependency on IT for daily operations.”
Head of IT, Leading Manufacturing Group (UAE)


 

 Engagement Highlights

 

  • Engagement Type: Project-based + Offshore Managed Services
  • Team Size: 6 (1 Project Manager, 2 Developers, 1 BI Specialist, 1 Cloud Admin, 1 Tester)
  • Delivery Model: Agile sprints with weekly Gulf-India syncs
  • Support Window: 24×7 Offshore Support, 4-hour SLA
  • Security Audit: Passed ISO 27001 internal compliance

 

Powering Productivity at the Core of Manufacturing

Email: presales@rigelnetworks.com
Locations: US | India

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