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1. In today’s competitive world, customer interaction is essential to achieve success in business. You should spend sufficient time in contacting your customer personally and following them up by taking interest in every potential lead. This is possible only through commitment, dedication, and performance-driven CRM software.

Customer Relationship Management software abbreviated as CRM is designed to manage all your customer interactions with proper documentation. To get benefitted with all the features of such software, you need to choose the most suitable CRM software with features that caters your business need. Here is the list of the top three CRM software based on their quantitative and qualitative statistics and analysis to ease your selection process.

Salesforce CRM

Salesforce is considered one of the World’s best CRM software for large-scale companies possessing a huge number of employees. The entire business group of applications is specially designed for marketing, sales and service industries. It possesses a wide assortment of CRM applications and tools for tracking retail sales, sales contacts, and several types of records of any business genre.

Financial advisers using Salesforce CRM software take help of the financial tools to plan their strategy to fulfill their clients’ requirements. Professionals of Healthcare domain utilize the tools of this CRM software in personalizing their communication and engaging the physicians with their patients. Custom applications can be easily developed using Salesforce’s CRM software.

Sugar CRM

Sugar CRM is specialized in an exclusive way possessing an effective layout for the users on a journey. The marketers on this journey can make choices that affect faster sales in a smart way. When Sugar CRM is configured by the developers, the important tools are included, which helps the users in tracking their customers while they travel through the process of sales. This CRM software helps in boosting the productivity in a proper way, so that all the features of sales work systematically with the tools to simplify the process of marketing and customer service.

Microsoft Dynamics CRM

This CRM software is developed by Microsoft, which focuses on Marketing, Sales and Service sectors. However, Microsoft markets Dynamics CRM as an XRM platform. It encourages its partners to make use of its proprietary framework, which is .NET based, for customizing the features.

Microsoft Dynamics CRM is a client-server application like Microsoft SharePoint. It is basically based on IIS web application that supports web services interfaces. The clients can access this CRM with the help of a Browser or by client plug-in to Microsoft Outlook. Apart from Internet Explorer, the Firefox and Chrome browsers also completely support this CRM software. Microsoft Dynamics CRM’s latest version is 2016 and possesses about 40k+ customers across the globe.

If you wish to integrate CRM solution in your existing system or wanted to customize the existing one, contact our CRM experts on presales@rigelnetworks.com.