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Improving call center service is not an easy task as there is continuous change in shifts and employee retention is tough. Moreover, the competition is immense which added more pressure on the agents to deliver a consistent performance regardless of their ability to cope with the same. No wonder, the number of human errors is … Continue reading “Technology Mitigating Human Errors & Improving Call Center Services”

Enterprise mobility is the key to improved supply chain performance. Know some imperative statistics in this info-graphics that would prove the same!

Technology is rapidly changing the way organizations are accustomed to function and the enterprise mobility market along with IOT is certainly going to take this trend forward in the coming years. The number of smartphone owners climbing continuously at a rapid pace across the world has seriously fuelled this trend even more. Organizations have already … Continue reading “Enterprise Mobility Solutions & IOT Ready To Bring Radical Changes In Organizations”

Gone are the days when online shopping was just about visiting an e-store, a little browsing and then selecting a product or products. Today, customers are all tech-savvy and use their smartphones more to order products. They do many things before making a purchase like reading product reviews, watching product videos, asking opinions from friends … Continue reading “4 Ways Unified Ecommerce Solutions Can Assist To Boost Sales”

The retail sector has always moved slowly in adopting any new technology. However, the recent years, there has been a surge in the use of RFID technology by the retailers across the world. Spanish clothing retailer Zara, luxury fashion retailer Burberry and reputed cosmetic company L’Oreal all have invested heavily in RFID technology to boost … Continue reading “Increasing Use Of RFID Technology In Retail Sector In The Recent Years”