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November 23, 2016

(Uncategorized)
Field Service Management System

The System for end to end field service management, providing Customers, Vendors, Technicians, Partners, Back office support staff etc. a centralized access to their work order details

Client UI : The system is basically an admin application of the client. The main purpose of this application is to maintain all services by the client such as partners, partner contacts, partner locations, clients, client location, client partner, client purchase order, client retainer, client invoices, client contact, and client billing information, client equipment, and technician.

Technician Portal : The Technician management portal helps to manage technician’s profile, display work order list & finished work-orders, allows technician tests & certification allocation, payment management & much more!

Customer Portal : Via this portal, customers are allowed to create their own service order as well check status of work order. Customers manages the approval & disapproval of service orders. Customer can view status of the invoice, purchase order as well as the retainer.

Vendor Portal : Built for vendors, the portal allows them to bind on products which are ordered as per the client requirement and can add parts as provided by the other vendors.

Logistic Portal : The logistics management application includes management of all the hardware – status, bid etc. Logistics portal also allows to follow-up order parts and many other functionalities

Technology

  • ASP .Net, C#, Entity Framework, Telerik, JQuery, MS SQL, SSRS Report, Linq to Entity

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