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For smoothly running your business, IT helpdesk is a remarkable support from the information technology realm for the expansion and advancement of business.  With the use of IT helpdesk, the customers will be happier with your organization, as they will get solutions for their problems on time without any compromise or delay. Here, are some … Continue reading “Top 5 Signs Your Business Need IT helpdesk Support”

With the recent innovation in technology, it is important to manage the growing customer issues and resolve them instantly. It is the responsibility of every business to analyze and hire high quality IT helpdesk support services. The first important task is to identify a business process, which can be automated and create a service roadmap. … Continue reading “The New Era of IT Helpdesk Software Can Cut Costs”

Business and IT are two interdependent entities and are inextricably connected to produce brilliant results for the company. Modern IT help desks solutions go beyond giving traditional remedies to on-premise problems and sophisticate its technical IT services. Modern practices are highly in demand and the best IT help desk services comprise of a glorious shift … Continue reading “IT help desk best practices: How it increases operational efficiency for your company?”

Your mobile app is finally deployed and made it to the app store after months of developing and testing and now all you can do is wait and watch! Right? Not exactly, in life as with the apps, it’s all about being proactive and really keeping up with the times. Development costs are only the … Continue reading “Why Your Application Needs Constant Support and Maintenance?”

According to a new report released by Deloitte Touche Tohmatsu India Pvt. Ltd, approximately 60,000 crore of in-store retail purchase is influenced by digital. While a study from MIT shows that, more than 80% of shoppers will check prices online before shopping in-store and a one third of those would prefer mobile devices to complete … Continue reading “Omni-Channel Adoption- Catalyzing the level of Customer Service in Business”

According to a report “2014 Global Health Care Outlook” by Deloitte, the number of challenges in the healthcare sector has never been so many as it is nowadays and these challenges have pushed the stakeholders to find new ways to deliver an improved healthcare delivery worldwide. There is in fact, an array of issues faced … Continue reading “How Help Desk has stepped into the global Healthcare arena”