The Interactive Voice Response Technology, or the IVR, is extensively used by customer support systems to offer specialized services to customers. It lets you interact using a touch-tone telephone. The caller dials a number, and is greeted by an automated voice based system which offers verbal menus or options, and the caller types in a numeric integer to select the particular option, after which the customer support is further continued.
Rigel Networks is experienced in setting up automated voice based support systems using the Asterisk open source facilities. We undertake, and offer, turnkey solutions as well as services for all Asterisk based projects. Moreover, our solutions are highly affordable, and the quality we offer is at par with international standards. Our IVR services can be used for a host of activities ranging from telephone banking, order placement activities, caller identification and routing processes, balance inquiry, as well as for automated ticket booking.
Rigel Networks services offers many advantages. A few of them are:
Our team of experienced professionals have worked extensively in the VoIP field keeping in the exact requirements of our clients. We provide open source solutions which help our clients to save upon development costs. Whether you own a small scale business, or you manage a large conglomerate, we offer solutions and services which help to streamline your customer support activities in the finest possible manner.
Our IVR solutions are seamlessly integrated with an ACD effectively routing all incoming calls to the correct agent group in a reliable and unerring way. We offer both front end as well as back operation integration services.
Rigel Networks provides state-of-the-art IVR applications for all types of inbound calling programs and projects. We can also link IVR technology with outbound calling campaigns, in addition to voice broadcasting and touch phone based requirements.
Our team offers excellent carrier-grade VoIP solutions for our clients which include the world’s most renowned service providers, specialized application developers, handset makers, and tablet makers. With a plethora of deployments to clients worldwide, you can count on us to offer the best quality services. We can help to make your business grow through our participation.
Benefit from the most affordable Asterisk IVR solutions from Rigel Networks! Send us your query so we can offer dynamic solutions which can streamline your work
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