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End to End IT Services for SMEs

Helping you leverage the existing technology resources and follow emerging trends to feed the dynamic needs of the business

Infrastructure Services

Companies often face considerable challenges while optimizing their IT infrastructure and meeting predetermined quality standards. Moreover, other factors such as varied user interfaces, multiple operating systems, database management, network protocols maintenance, and catering to middleware layers can further add on to the complexity. Rigel Networks’ remote infrastructure management services can help to design, build, implement, and manage your existing IT resources in a highly scalable manner which facilitates a better integration with existing system processes and IT resources.

The remote infrastructure management services model developed by us is tried, tested, and proven over many years. By providing quality- based-services backed by tailor solutions specially designed for our clients, they enhance the work process, avail better quality services at affordable prices, and reduce the operational costs to a significant extent.

Help Desk Management

We offer remote tech support and help desk management services using email support, voice based support, web based chat facilities, ticketing tools etc

Server Management

Our server monitoring & management services are specially designed to address the design, deployment, optimization, and migration related needs associated with the enterprise server platform. In addition, we also offer services catering to mail server configuration and management, active directory server, web server, and database server.

Application Management

Specially designed to manage the complexity associated with challenging web development, cloud computing, mobile application development, our services help to optimize and monitor thousands of applications for organizations big and small, around the world.

Database Management

Our DBA services offer a perfect blend of improved flexibility, security, reliability, and performance as per your database needs.. We offer specialized database management services for SQL Server, Oracle, MySQL, Oracle E-Business Suite, DB2, and Mongo DB environments. Our services are highly affordable and at par with international standards as far as quality levels are concerned. By combining powerful tools, processes, and without compromising on quality, we can streamline your business flow and database related requirements in the most efficient manner.

Cloud Management

We provide solutions for any application hosted on various cloud platforms. Our cloud management services offer solutions catering to resource management, automated provisioning, and governance of cloud infrastructure. Our multi cloud management services provide access to portable applications across a wide range of platforms and systems. Our powerful cloud based automation services help to eliminate redundant tasks, increase the scalability of your applications, and initiate automated disaster recovery processes. We manage your cloud accounts, registered users, and restrict unauthorized access to your cloud based applications.

Virtualization Management

The virtualization process aids multiple applications to share a common server without conflicting with each other. This helps organizations to reduce upon the total number of servers and reduce their operational costs. Our virtualization solutions help to monitor elements within the cloud, and carry out diagnostic and troubleshooting activities on behalf of our clients. Moreover, we also offer services to gather statistical data pertaining to the application usage within the cloud, and also carry out capacity planning, application performance tuning, as well as configuration management. We help our clients to cut down upon superfluous expenditure and reduce the operational costs.

Security Management

Our security management services include management and implementation of security features across IT managed systems and resources existing in organizations. We help to safeguard the perimeter, protect critical assets, secure the data flow, and configure the servers as per management’s requirements.

If you want to know more about our Remote Infrastructure Management Services, give us a call at +1-949-891-2571.

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Case study


New Thinking, New Success!

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How Your Business Can Benefit from Remote Application Support

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